Posted on by Ross Bannister

speed issue with private internet access in a hyper-v virtual machine

i was having an issue with stuff loading crazy slow in a hyper-v virtual machine after many searches online with people with the same issues and never an issue i kept looking and eventually i stumbled on this, its for “some versions of windows” which happens to fix the issues in a hyper-v vm. atleast it seems to be the case so far immediately after doing the driver install my speeds in utorrent were great and i could still access the internet where as if i had one torrent running it wouldnt even resolve a web address. hope this helps.

here’s the directions with source linked below, i will also mirror their download here incase their link is broken in the future.

  1. Make sure the VPN software is not running:

    1. Right click the PIA icon in the system tray (Info: The system tray is the list of icons on the bottom right of your screen on the left of the clock. You may need to click on the little arrow to show more icons.)
    2. Click 
      Exit

  2. Uninstall the TAP driver from the device manager

    1. Press and hold the 
      Windows

       key, followed by 

      R

       on your keyboard. This will open the “Run” dialog window.

    2. Type in 
      devmgmt.msc

       and press 

      OK

       or hit the 

      Enter

       key on your keyboard. The device manager window should appear after a few seconds.

    3. Click on the 
      >

       arrow next to the 

      Network Adapters

       section.

    4. Right click on the adapter listed as 
      TAP-Windows Adapter V9 #2

    5. Click 
      Uninstall

    6. Check the box for 
      Delete the driver software for this device

    7. Click 
      OK


      Note: If there are any other “TAP” Adapters listed here please uninstall them in the same manner – Ex. 

      TAP-Win32 Adapter

      . If you do not see any “TAP” Adapters listed here, look into the 

      Other Devices

       or 

      Unknown Devices

       sections in case any TAP adapters are there. If you cannot see any TAP adapter in any sections of this window, it is safe to assume you do not have the TAP adapter installed and you can safely continue to the next section.

  3. Install the older version of the OpenVPN TAP driver

    1. Download this particular build: https://swupdate.openvpn.org/community/releases/tap-windows-9.9.2_3.exe
    2. Run the installer – it should only contain one component, so you can just click next and install the defaults as they are
  4. Launch the PIA application again and check if the speeds have improved!

If these steps didn’t work for you, you can simply reinstall the PIA application. It will automatically reinstall our latest version of the TAP driver.

local hosted link http://www.wagex.info/files/tap-windows-9.9.2_3.exe

source credit: https://helpdesk.privateinternetaccess.com/hc/en-us/articles/226694948-I-can-connect-to-the-VPN-but-my-speeds-are-really-slow-using-Windows

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